False Creek Ferries FAQ

Question 1

I have a large group that wants to take the ferry. Should I make arrangements ahead of time?

Accepted Answer

Please contact our office to arrange to move large groups. Our maximum capacity is currently 12 passengers on our vessels. We may need to move your group on several ferries.

Question 2

What sight seeing options do you offer?

Accepted Answer

We offer a 20 minute and a 40 minute cruise departing at least every 15 minutes from our Granville Island dock. We also offer a fully narrated tour on our electric boats.

Question 3

Can I bring my dog aboard the ferry?

Accepted Answer

Yes. Our ferries (and our drivers) are pet friendly. For the comfort of all other passengers, please ensure your dog is clean, dry and leashed! Wet dogs may have to wait until there is plenty of space. Please allow a minimum of 2m between your dog and other passengers.

Question 4

Where can I buy tickets for the ferry?

Accepted Answer

All tickets may be purchased on board the ferry and some tickets can be purchased here on our website. We prefer that everyone pay with a TAP enabled debit / credit card, and we have credit / debit terminals available on board all ferries. We also accept cash on board all ferries. We are not a part of public transit and so do NOT accept the Compass card.

Question 5

Do the ferries run all year-round?

Accepted Answer

Yes, the ferries run all-year round. We operate scheduled service every day except Christmas Day and Boxing Day.

Question 6

Do you take bicycles?

Accepted Answer

Unfortunately not. Our ferries, while perfectly suited for people, are simply too small to safely carry bikes.

Question 7

What are the ages for adults, seniors and children?

Accepted Answer

Adults are 13 – 64, Seniors are 65 and over, Children are 4 – 12. Children 3 & under are free.

Question 8

Do you permit strollers on board the ferry?

Accepted Answer

Yes. Children must be removed from strollers prior to boarding. All strollers must be collapsed prior to being loaded. At the moment our crew are unable to load any of your belongings. Please be prepared to board the ferry when it arrives by removing children and contents. Some large strollers are simply too big to be loaded on the ferry.

Question 9

Are the rainbow ferries part of your company?

Accepted Answer

No. We share several docks along the eastern portion of False Creek with another ferry company. Although they run a comparable service, and operate boats of an identical design to ours, tickets are not interchangeable between companies.

Question 10

Are the ferries wheelchair accessible?

Accepted Answer

Unfortunately, the ferries are only accessible for passengers with collapsible wheelchairs. We can assist you onto the ferry if you can take one or two steps, but the vessels are too small to safely fit passengers that need to remain in their chair.

Question 11

Does the ferry crew accept tips?

Accepted Answer

Tips are not expected, but are sincerely appreciated.

Question 12

These boats are unique.  What are they called?

Accepted Answer

Our ferries are custom designed and built.  The first iteration of the now-iconic boat was designed by Jay Benford.  People have come up with all sorts of different names for these boats, but the official name for the design is 'False Creek Ferry'.

Question 13

Where should I wait for the ferry?

Accepted Answer

Walk down the ramp to the float, so that it’s easy for the ferry crew to spot someone waiting at the dock.

FAQ

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FAQ

I have a large group that wants to take the ferry. Should I make arrangements ahead of time? +

What sight seeing options do you offer? +

Can I bring my dog aboard the ferry? +

Where can I buy tickets for the ferry? +

Do the ferries run all year-round? +

Do you take bicycles? +

What are the ages for adults, seniors and children? +

Do you permit strollers on board the ferry? +

Are the rainbow ferries part of your company? +

Are the ferries wheelchair accessible? +

Does the ferry crew accept tips? +

These boats are unique. What are they called? +

Where should I wait for the ferry? +

Still Have Questions?

Give Us A Call

Send An Email

Come Drop By